Privacy policy

Jerusalem Diamonds (“we,” “our,” “us”) operates this website and online store, including all related information, content, features, products, and services (the “Services”) to provide you with a curated shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. In the event of a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We collect personal information that identifies, relates to, or could reasonably be linked to you. This may include:

  • Contact details: name, billing and shipping address, email, phone number

  • Payment and financial information: payment method, transaction details

  • Account information: login credentials, preferences

  • Transaction history: items viewed, purchased, returned, or exchanged

  • Communications: emails, messages, and inquiries you send us

  • Device and usage information: IP address, browser details, interactions with our Services

How We Collect Personal Information

We collect information:

  • Directly from you, when you place an order, create an account, or communicate with us

  • Automatically, through your use of the Services and via cookies or similar technologies

  • From service providers, partners, or affiliates working on our behalf

How We Use Your Personal Information

We use your personal information to:

  • Provide, operate, and improve our Services, fulfill orders, and process payments

  • Personalize your shopping experience and recommend products

  • Communicate with you, including order confirmations and customer support

  • Send you marketing and promotional materials (you may opt out at any time)

  • Ensure the security of our Services and prevent fraud

  • Comply with legal obligations or respond to lawful requests

How We Share Your Information

We may share your personal information:

  • With service providers who assist us with payment processing, shipping, IT, analytics, and other business functions

  • With marketing partners, in compliance with applicable laws

  • When required by law or to protect our legal rights

  • In connection with a business transfer, such as a merger or acquisition

Children’s Data

Our Services are not intended for use by children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to certain uses or request data portability

  • Opt out of marketing communications

To exercise your rights, please contact us at the details below. We may need to verify your identity before fulfilling your request.

Security and Retention

We implement appropriate safeguards to protect your personal information. However, no method of transmission or storage is completely secure. We retain your personal information only as long as necessary for the purposes described in this Policy or as required by law.

International Transfers

Your personal information may be transferred and processed outside your country of residence, including in jurisdictions that may have different data protection laws.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Policy will be posted on this page with a revised “Last Updated” date.

 

Last updated: July 17, 2025