Refund policy

At Jerusalem Diamonds, we take pride in crafting fine religious jewelry with care and devotion. If for any reason you are not fully satisfied with your purchase, we are here to help.

Returns & Exchanges

We gladly accept returns and exchanges within 30 days of delivery.
To be eligible for a return, the item must be:

In its original, unworn condition
Returned in the original packaging with all certificates of authenticity included

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.

Buyer Responsibility

Buyers are responsible for:

Return shipping costs
Any loss in value if the item is not returned in its original condition
Any taxes or duties imposed on the returned item or its shipment
Carrier shipping costs associated with the order, which may be deducted from the refund

While we do not charge separate shipping fees at the time of purchase, please note that shipping and handling costs incurred on our end for the original shipment will be deducted from your refund if the item is returned.